Important Questions for Your Potential Metro Ethernet Service Providers
Just like anything else, you need to do some comparison shopping before you commit to a metro Ethernet service provider. But once you’ve whittled down your list of potential providers to a list of a chosen few, you need to ask them these important questions:
“What kind of extras can you offer me?”
This question really isn’t about the freebies you can get (although any you wind up getting are a nice bonus!). Instead, it’s about the response you get – specifically, what kind of customer service you get. Remember, the metro Ethernet world is a competitive one. The good metro Ethernet service providers will work hard to give you the very best customer service, because they know they have to go above and beyond to beat out the competition.
Bad providers, however, won’t feel the need to make you feel like anything other than a cog in the machine. Even if it’s just a subtle difference, you’ll be able to sense it right away.
“How big is your coverage area?”
If you’ve got a big organization, this question is absolutely critical. After all, having different offices and departments on different networks is inefficient and downright annoying. You need to narrow your search to metro Ethernet service providers that can take several LANs and turn them into one big WAN.
In fact, metro Ethernet has become the go-to service for universities and government agencies because the providers are so good at connecting everyone together. If you can’t find a provider that can offer this convenience, you’ll be missing out on a major perk of the service!
“Do you have fiber options?”
Fiber is the wave of the future in the telecommunications industry, which is why so many metro Ethernet service providers are busy switching over to it. The good ones will have already switched – or, at the very least, will have a timetable for when their fiber services will be up and running. In the meantime, they’ll be able to offer you something that’s nearly as state-of-the-art, like Ethernet over copper or fixed wireless.
If your potential provider doesn’t offer any of these options, keep looking!
“How hard is it to increase or decrease my Bandwidth?”
From a physical standpoint, increasing or decreasing your amount of bandwidth is not a big deal. Luckily, metro Ethernet can support different amounts of bandwidth without having to change hardware or install new equipment.
However, that doesn’t mean your provider will make it easy on you! In fact, bad metro Ethernet service providers will make you jump through hoops just to make a simple bandwidth change! With this technology, that’s simply unacceptable. That's where we can help!
Metro Ethernet Quotes